Job information
That's why you want to work as a service scheduling supporter at NS in Eindhoven
- The opportunity to get to know NS well through an introduction program.
- A team where you are welcomed with open arms.
- With your service-oriented attitude, you are happy to help others further
Good to know:
This is a Participation job, specifically for the target group with a work disability, as described in the Jobs Agreement Act (including Wajong, Participation Act). If you are not registered in the Target Group Register, it is not possible to apply for this position.
The department consists of approximately 10 colleagues. There is 1 office space and therefore it can be noisy and/or hectic. You must be able to handle this. There is a possibility to sit separately.
After the induction period, it is possible to work (partially) from home.
At NS we find everyone unique. You see this in everything we do, and therefore also in our recruitment policy.
A background check is part of the application procedure.
This is what you will do as a service scheduling supporter
In this position, you are responsible for the administrative support of the service scheduling process in the South region. You provide support with various administrative tasks so that the planners can focus on the planning and the schedules. And all this with a smile, because you are their rock. Due to your customer-oriented attitude and administrative skills, you are invaluable in supporting:
- Various administrative tasks to support the service schedulers.
- Entering data into the planning system.
- Processing service deviations in the planning system.
- Planning students and linking them to a mentor.
- Answering emails and processing them as far as possible.
These are the job requirements
- You have at least mbo-4 working and thinking level.
- You are honest and can handle confidential matters well.
- You have experience supporting multiple people.
- You are accurate and work in a structured manner.
- You have a collegial and flexible attitude.
- The MS Office package holds no secrets for you, especially Excel is a must!.
- Knowledge and experience with Sharepoint is a plus.
- You are used to quickly seeing things through and performing analyses on them.
These are the employment conditions
Working at NS means that you can make a difference in the world of sustainable mobility. You are part of an organization that is at the heart of society and keeps the Netherlands moving. But as one of the largest employers in the Netherlands, we have so much more to offer you. For this position, this includes:
- Salary depends on education and work experience but is a maximum of € 2884.68 (scale 55 for a 36-hour workweek).
- Five weeks of vacation (180 hours for a 36-hour workweek).
- The possibility to exchange 3 Christian holidays for 3 non-Christian holidays.
- 3% year-end bonus, 8% holiday allowance, and an excellent pension scheme.
- Your train journeys in 2nd class are free; traveling in 1st class is possible for a small personal contribution.
- Your family travels for free during off-peak hours.
- Discount on European train journeys once you have worked at NS for 1 year.
- The possibility to work from home and flexible working hours (in consultation).
- Professional development opportunities
- A choice plan including a bicycle plan, extra pension build-up, or extra vacation days.
- Want to know more? View the NS collective labor agreement here.
